Frequently asked questions

Ask your neighbors through the app! With just a few clicks, your neighbors will be notified and can let you use their parking space. Simple and quick.

Yes! Make your spot available in the app. Your neighbors will be able to reserve it while you're away, and you'll help optimize the parking space in your building.

When you need a parking space for one of your guests, you can make a request. Your neighbors can then accept or refuse your request. Once accepted, the parking space is reserved for you. An availability is a parking space that you make available to your neighbors when you are not using it.

Start by adding your parking space in the app, please add an indication to find it easily (number, floor...), only the people you lend your space to will see these indications. Then, when one of your neighbors makes a request, you can accept it by choosing your space that you created previously. You can also make it available so that your neighbors can reserve it if you know you won't be using it for an evening, a weekend, or even longer!

If your neighbor's car is still in the parking space when you need it, you can get their contact details directly in the app. Parkshare is designed to facilitate communication between neighbors, so you can easily resolve any issues that may arise.

Not at all! Your neighbors are not obligated to accept your request. They can choose to accept or ignore based on their availability and preferences. Parkshare is designed to facilitate mutual aid between neighbors, but it respects everyone's freedom of choice.

No, and that's a fundamental rule of Parkshare. Each resident is entirely free to offer their spot or not. There is no obligation, no penalty. The service operates on the basis of volunteering and natural reciprocity; the more participants, the more everyone benefits.

You can add your parking for free on the app. Once your parking created, you can generate a poster with a QR code to share in your building, or send an invitation link directly to your neighbors. The more neighbors join, the more useful Parkshare becomes!

No! Only the neighbors you accept can join your parking. You control who has access to your car park. Parkshare is designed to foster trust and security within your community.

Only residents invited by a parking administrator. Parkshare operates as a closed circuit: no public access, no strangers. Each member is verified before joining the residence.

No, your building manager does not need to give their approval for you to use Parkshare. As a resident, you can create your parking and invite your neighbors to join the platform. However, if you are a building manager or property manager, you can also take charge of the subscription for the entire residence, which can facilitate management and encourage greater participation from residents.

You can contact our support team directly through the app. We are here to help you with any questions or issues you may have. Just go to the support section in the app and send us a message. We will respond as quickly as possible to assist you.

Our subscription adapts to all types of parking, from small residences to large complexes. One plan for all neighbors, with no hidden fees.

Nothing! You and your neighbors share your parking spaces for free. The idea is to help each other and make parking easier.

The subscription is monthly and shared across your entire portfolio. You receive a single, consolidated invoice for all your properties. The rate is tiered: the more properties you manage, the less you pay per parking space. Contact us for a personalized simulation of your portfolio.

Yes. The subscription is non-binding. You can cancel at any time from your management area. Access is maintained until the end of the current period.

Yes. Residents' data is neither sold nor shared with third parties. It is hosted in Europe and used only to operate the service. Each resident can request deletion of their account and data at any time.

The affiliate program lets any Parkshare user recommend the platform to parking managers. Join the program in the app to get a unique code. Share it with a building manager: they enter it when subscribing. After the 4th monthly payment (or the 1st for an annual plan), you receive your reward.

You receive €50 per referred parking, paid after the 4th monthly payment or the 1st annual payment. There is no limit: the more you refer, the more you earn.

Yes! The parking using your code gets 1 free month on their first subscription. It's a win-win: your referral starts for free, you get rewarded after 4 months.

In the Parkshare app, go to Settings → Affiliate Program, then tap "Join the program". Your personal code is generated instantly.